Getting Started
- What if my identity card does not have birth date
- How to register with XSpring Digital?
- Why did I not receive verification email?
- Why is my verification email link not working?
- How to complete KYC verification?
- What are the required documents used for the KYC verification?
Account management
Fiat deposit/withdrawal
- How to deposit THB using QR code?
- How to deposit THB using bank transfer?
- How to withdraw THB from your wallet?
- How long does it take to process my THB deposit/withdrawal request?
- What are the minimum THB deposit and withdrawal?
- What are the fees for THB deposit and withdrawal?
Digital assets deposit/withdrawal
- How to deposit digital assets into my wallet?
- How to withdraw digital assets from my wallet?
- What are the fees for digital asset deposit/withdrawal?
- What to do If I transfer digital assets to the wrong address?
- What to do if I deposited wrong coins/tokens?
- How can I view my digital asset deposit/withdrawal history?
Trading
- What digital assets can I trade?
- How to buy and sell digital assets?
- What are the differences between market and limit orders?
- What are the trading fees?
- What is the minimum amount I can buy or sell for each digital asset?
- How can I check and cancel my opened orders?