You can change your registered mobile phone number by following these steps
- Contact customer service requesting to change mobile phone number and you will be sent an email with instruction
- Submit a selfie of yourself holding your ID card or passport and a paper with the following information
- xspringdigital.com
- Subject: Change mobile phone number
- Old mobile phone number
- New mobile phone number
- Date of request
- Signature of the account owner
Note: Please ensure that your whole head is visible in the selfie and details of your ID card and the paper are clear and not being blocked
3. You will receive a confirmation email to notify when your mobile phone number has been changed.