You can change your registered email address by following these steps:
- Contact customer service requesting to change email address and you will be sent an email with instruction
- Submit a selfie of yourself holding your ID card or passport and a paper with the following information
- xspringdigital.com
- Subject: Change email address
- Old email address
- New email address
- Date of request
- Signature of the account owner
Note: Please ensure that your whole head is visible in the selfie and details of your ID card and the paper are clear and not being blocked
- After submitting your selfie, you will receive a verification email. Please click the link in the email to verify your new email address within 24 hours.
- Your email address has successfully been changed